Harley Marine Services

  • Dispatcher - Harley Marine New York

    Job Location US-NJ-Elizabeth
    Posted Date 3 weeks ago(10/26/2018 5:49 PM)
    Harley Marine New York
    Regular Full-Time
    FLSA Status
  • Overview

    Schedule and coordinate workflow for Harley Marine New York (HMNY) vessels. Schedule and coordinate flow of work based on customer orders, establish priorities and availability of personnel, equipment, and resources. Select and schedule marine personnel for tugs and barges. Maintain records, process paperwork to ensure proper billing for services to customers. Maintain communications with vessel Captains and barge PICs regarding change of orders via computer or cell communications. Assist in developing and monitor procedures and programs to track company and crew activities. Dispatch personnel in response to incidents and emergency requests from vessels. 


    • Dispatch East Coast vessels Monday through Friday days or night coverage.
    • Regularly meet with terminals, agents, and inspection companies to build relationship and maintain customer satisfaction.
    • Implement customer barge operations schedules as specified.
    • Provide vessel position and status reports daily.
    • Assist in management of crew including hours, timecards, Dispatch payroll approvals, and logistics for crew changes.
    • Source competitive rate fleeting for Harley Marine Services equipment in NY harbor and other East Coast operating areas.
    • Maintain streamlined communication with the Contracting Officer Representative or the Customers Barge Lead Scheduler.
    • Acquire, document, and execute moorage and ship services for equipment on/off hire with Company as well as preparing relative bills for services.
    • Track, monitor, and report on daily operations.
    • Equal distribution of work among marine personnel.
    • Special attention and execution of accuracy of prepared paperwork.
    • Employee feedback on scheduling courtesy and communications.
    • Adherence and understanding of Harley Marine Services operating policies and procedures.
    • Deal with customers with good judgement, discretion, and tact.
    • Monitor and ensure managed vessels are in accordance with contract regulations.
    • Perform related duties as assigned by the Dispatch Manager and Operations Department.
    • Perform in Harley Marine Services Incident Command System as assigned.


    • Extensive knowledge of the local (East & Gulf Coasts and Harbors) operating area.
    • Four (4) year college education in Maritime or related studies; or equivalent experience.
    • Three (3) years of increasingly responsible fleet management in the maritime industry.
    • Knowledge of local East Coast terminal requirements and guidelines.
    • Extensive knowledge of tugboat and oil transportation industry.
    • Knowledge of tug and barge maintenance systems and equipment.
    • USCG license and Tankerman PIC endorsement preferred.
    • Previous experience working directly with government agencies preferred.
    • Strong working knowledge of Microsoft Word and Excel applications.
    • Maintain the confidentiality of all sensitive materials and communications.
    • Ability to work independently with minimal or no guidance.
    • Must be capable of calculating barge load and discharge plans.
    • Ability to understand and execute complex oral and written instructions.
    • Ability to interface with others using courtesy, tact, and good judgment.
    • Valid State Driver’s License.
    • Valid TWIC or obtain upon hire.

    Job Condition and Environment

    • Required to sit for long periods of time.
    • Infrequent light physical effort required.
    • Work with computers, fax machines, copiers, telephones.

    Expected Hours of Work

    • Normal working hours are 8:00 am to 5:00 pm, additional hours and schedule may be required based on operational demands and directed by your supervisor.

    Company Overview

    Harley Marine Services, Inc. is a leading provider of marine transportation services in the United States. Harley Marine operates on the United States West Coast (including Alaska), New York Harbor, the U.S. Gulf Coast and the Mississippi River System. Services provided include the transportation and storage of petroleum products, tanker escort, ship assist, the transportation of general cargo and rescue towing. Harley Marine is the parent company of eight businesses specializing in marine services and a bulk liquids terminal business. Harley Marine provides accounting, administrative, human resources, quality, safety and environmental services, as well as operational oversight to the subsidiary companies.


    Harley Marine Services offers competitive benefit and compensation packages. We are an Equal Employment Opportunity and Drug Free Work place. Pre-employment drug testing is required.


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